Small business owners wear a lot of hats. On any given day, you might be handling a customer complaint in the morning, making a hiring decision at lunch, and reviewing payroll figures in the evening. HR rarely gets the dedicated attention it deserves not because business owners don't care about their people, but because there simply isn't the time. The problem is that when HR runs on sticky notes, email threads, and someone's memory of what was agreed six months ago, things fall through the...